How do I choose the right test for my needs?

Browse through our test categories and symptom guide to find the test that best suits your health concerns. Our product descriptions offer detailed information to help you make an informed choice.


Can I order tests for someone else?

Yes, you can purchase tests for others. Just make sure to enter their details correctly during the order process to ensure the test is registered in their name accurately.



How should I prepare for the test?

Preparation varies depending on the specific test and may include fasting or avoiding certain foods and medications. Each test kit comes with detailed instructions to guide you through the necessary steps.


Should I stop taking medications before the test?

Please refer to the instructions included with your test kit. Certain tests may require you to temporarily stop taking specific medications.


Is fasting required before the test?

Certain tests, such as those for blood glucose or lipid profiles, may require fasting. Refer to your test instructions for detailed requirements.


Should I avoid any foods or drinks before the test?

Depending on the specific test, you might need to steer clear of certain foods or beverages. For detailed guidance, refer to the instructions provided in your test kit.

Each test kit comes with clear, step-by-step instructions for collecting your sample, whether it’s blood, saliva, urine, or stool. Once your sample is collected, simply send it back to us using the pre-paid envelope for analysis.

Registering your test ID ensures that your sample is securely linked to your personal account. This is vital for accurate, confidential reporting of your results.

The test kit will be delivered to you within 2-3 days.
After collecting your sample, please use the pre-paid envelope to send it to our lab.
Delivery to our lab usually takes another 2-3 days.
Once the sample reaches the lab, it will be processed, and your results will typically be available in your online account within 2-4 days.

Overall, the entire process from ordering to receiving results usually takes around 10-15 business days.

Important: Don’t forget to register your test before sending it back to ensure you receive your results on time.

Yes, we offer discounts when you purchase multiple tests together, providing a more affordable option for comprehensive health assessments.

All tests are processed by accredited laboratories that adhere to EN ISO 15189 and ISO 13485 standards, ensuring high-quality, reliable results.

It's recommended to consult with a healthcare professional to interpret your results and discuss any necessary next steps. We also provide resources to help you understand your results and guide you on managing your health.