FAQ
Before order
Browse through our test categories and symptom guide to find the test that best suits your health concerns. Our product descriptions offer detailed information to help you make an informed choice.
Can I order tests for someone else?
Yes, you can purchase tests for others. Just make sure to enter their details correctly during the order process to ensure the test is registered in their name accurately.
How should I prepare for the test?
Preparation varies depending on the specific test and may include fasting or avoiding certain foods and medications. Each test kit comes with detailed instructions to guide you through the necessary steps.
Should I stop taking medications before the test?
Please refer to the instructions included with your test kit. Certain tests may require you to temporarily stop taking specific medications.
Is fasting required before the test?
Certain tests, such as those for blood glucose or lipid profiles, may require fasting. Refer to your test instructions for detailed requirements.
Should I avoid any foods or drinks before the test?
Depending on the specific test, you might need to steer clear of certain foods or beverages. For detailed guidance, refer to the instructions provided in your test kit.
What does the SIBO test kit contain?
Your SIBO Kit includes:
7 x Vacuum-sealed glass containers
7 x Transport containers
1 x Mouthpiece for the glass containers with a plastic bag
1 x Lactulose solution for the SIBO test
1 x Unique test ID (required for online registration and to be attached to the glass containers)
1 x Pre-paid return envelope
1 x Instruction manual
How is the SIBO test carried out?
The SIBO test is a home test kit. After placing your order, you will receive a kit containing everything needed to collect 7 breath samples. Once you've completed the test, simply send the samples back to our lab using the pre-paid envelope provided.
Anything to consider before taking the test?
Yes, specific dietary and medication guidelines must be followed to avoid false positive results. The instructions include:
- 4 weeks before: No antibiotics.
- 7 days before: Avoid laxatives and antacids (e.g., aluminum or magnesium hydroxides).
- 48 hours before: No dietary fiber (e.g., whole grains, legumes, cabbage), only easily digestible foods (e.g., rice, chicken breast), no sugar or sweets, no probiotics, and no alcohol.
- 12 hours before: Only drink still water. Fast (no food) for 12 hours before the test. Avoid chewing gum, toothpaste, and mouthwash. Only take essential medications (consult your doctor).
- 1 hour before: Do not smoke, avoid physical activity, and don't sleep.
During the test: Refrain from drinking water until 1 hour after taking the test solution. After that, you may drink still water.
Should the lactulose solution be mixed with water?
No, the lactulose solution is meant to be taken as is. However, if necessary, you can dilute it with water without affecting the test results.
When should I take the test?
The test should be taken in the morning on an empty stomach. The first test tube (reference sample) should be collected before drinking the lactulose solution.
Do you offer a SIBO test with glucose?
No, we do not offer a SIBO test with glucose.
How quickly will I receive my results?
After ordering, the test kit will be delivered within 2-3 days. Once you've collected the samples and returned them, delivery to our lab takes 2-3 days. Your results will typically be available online within 2-4 days after the lab receives your sample. The entire process, from ordering to receiving results, usually takes around 10-15 business days.
Important: Make sure to register your test before sending it back to ensure timely results.
Can I open the test tubes?
No, the test tubes are vacuum-sealed and must not be opened.