FAQ
Before order
Browse through our test categories and symptom guide to find the test that best suits your health concerns. Our product descriptions offer detailed information to help you make an informed choice.
Can I order tests for someone else?
Yes, you can purchase tests for others. Just make sure to enter their details correctly during the order process to ensure the test is registered in their name accurately.
How should I prepare for the test?
Preparation varies depending on the specific test and may include fasting or avoiding certain foods and medications. Each test kit comes with detailed instructions to guide you through the necessary steps.
Should I stop taking medications before the test?
Please refer to the instructions included with your test kit. Certain tests may require you to temporarily stop taking specific medications.
Is fasting required before the test?
Certain tests, such as those for blood glucose or lipid profiles, may require fasting. Refer to your test instructions for detailed requirements.
Should I avoid any foods or drinks before the test?
Depending on the specific test, you might need to steer clear of certain foods or beverages. For detailed guidance, refer to the instructions provided in your test kit.
How is the Akkermansia test carried out?
The Akkermansia test is a home test kit. After placing your order, a kit will be sent to you with everything you need to collect a stool sample. After collection, simply return the sample using the pre-paid envelope provided.
Who should get an Akkermansia test?
This test is ideal for individuals experiencing gastrointestinal issues, struggling with weight management, or dealing with chronic inflammation. It’s also beneficial for those seeking to optimise their gut health and understand the composition of their microbiome.
Is there any special preparation required before the test?
Yes, avoid taking any Akkermansia probiotics for at least 72 hours before collecting your stool sample.
How quickly will I receive my results?
After ordering, the test kit will be delivered within 2-3 days. Once you've collected the samples and returned them, delivery to our lab takes 2-3 days. Your results will typically be available online within 2-4 days after the lab receives your sample. The entire process, from ordering to receiving results, usually takes around 10-15 business days.
Important: Make sure to register your test before sending it back to ensure timely results.